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← Knowledge Base

  1. About the FiXT Store

  2. All-Over-Print (Dye-Sublimation) Shirts Info

  3. Can I Get My Merchandise Autographed?

  4. Combining Multiple Orders

  5. Customer Support Hours | Observed Holidays

  6. Damaged or Defective Merchandise?

  7. Do You Accept Exchanges?

  8. Do You Accept International Orders?

  9. Do You Accept Returns?

  10. Does the FiXT Store offer lossless downloads?

  11. Downloading Digital Purchases

  12. FiXT Fanmail Policy

  13. FiXT Store Return Policy - purchases made with crypto-currency

  14. Fraud Protection Policy

  15. How Can FiXT Give Me Permission On Behalf Of The Artists?

  16. How Do I Submit A Remix To FiXT For Official Release Consideration?

  17. How Do I View My Purchase History?

  18. How Does The Music Subscription Program Work?

  19. How Long Will Shipping Take for My Order To Arrive?

  20. How Much Does Shipping Cost?

  21. How Quickly Will My Item Be Processed & Shipped?

  22. How to install FiXT eBook content

  23. I Bought An Album That Was Marked As YouTube Program Eligible in the FiXT Store. Doesn't That Mean I Can Use It However I Want?

  24. I Have A School Project That I Want To Use FiXT Music For And Will Be Uploading To YouTube As Well. Do I Need A Subscription Or Special Permission?

  25. I Have A YouTube Music Subscription. Does This Mean FiXT Will Partner My YouTube Channel Too?

  26. I Legally Own Music From the FiXT YouTube Music Program Catalog, But I Didn't Buy It Through The FiXT Store. Can I Still Use The YouTube Programs FiXT Offers?

  27. I Would Like a Refund

  28. I'm Looking For Copyright Free Music For My Project, Can I Get That With FiXT?

  29. If FiXT Content Is In Content ID, How Does The YouTube Music Program Free Plan Work?

  30. Label Submissions / Demo Policy

  31. Licensing FiXT Music for Film/TV/Video Games/Trailers/YouTube

  32. Orders Containing Pre-Order Items

  33. Pricing & Availability Disclaimer

  34. Proper Song Credit/Link Formatting for Free Tier YouTube Music Program Uses

  35. Route Package Protection

  36. Stream Team: Core Values & Disclaimer

  37. The CD Case or Vinyl Sleeve in My Package Arrived Bent/Cracked/Broken

  38. Transport FAQ

  39. What does "Error Code 15005" mean when trying to pay?

  40. What forms of Payment Do You Accept?

  41. What Is Content ID On YouTube?

  42. What is the FiXT Music Stream Team?

  43. What Shipping Options Are Available?

  44. Why Can't I Find Every Sound From The Original Song In The Stems?

  45. Why Did I Get A Copyright Notice From YouTube From A Song That Is On the Free Plan?

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