Frequently Asked Questions

Knowledge Base

  1. FiXT Music Stream Team 

    1. What is the FiXT Music Stream Team?
    2. Stream Team: Core Values & Disclaimer
  2. FiXT Store: General Info 

    1. About the FiXT Store
    2. Customer Support Hours | Observed Holidays
    3. FiXT Fanmail Policy
    4. FiXT Store Return Policy - purchases made with crypto-currency
    5. Label Submissions / Demo Policy
  3. Music Licensing 

    1. Licensing FiXT Music for Film/TV/Video Games/Trailers/YouTube
  4. Refractor Audio 

    1. Transport FAQ
  5. Remix Stems 

    1. How Do I Submit A Remix To FiXT For Official Release Consideration?
    2. Why Can't I Find Every Sound From The Original Song In The Stems?
  6. FiXT Store: Shipping Times & Policies 

    1. Do You Accept International Orders?
    2. How Long Will Shipping Take for My Order To Arrive?
    3. How Much Does Shipping Cost?
    4. How Quickly Will My Item Be Processed & Shipped?
    5. Orders Containing Pre-Order Items
  7. FiXT Store: Digital Downloads 

    1. Downloading Digital Purchases
    2. Does the FiXT Store offer lossless downloads?
  8. YouTube Music Program 

    1. I'm Looking For Copyright Free Music For My Project, Can I Get That With FiXT?
    2. I Bought An Album That Was Marked As YouTube Program Eligible in the FiXT Store. Doesn't That Mean I Can Use It However I Want?
    3. What Is Content ID On YouTube?
    4. If FiXT Content Is In Content ID, How Does The YouTube Music Program Free Plan Work?
    5. How Does The Music Subscription Program Work?
  9. All articles 

    1. Do You Accept International Orders?
    2. Downloading Digital Purchases
    3. Combining Multiple Orders
    4. I'm Looking For Copyright Free Music For My Project, Can I Get That With FiXT?
    5. About the FiXT Store
    44 articles 

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